Seems you have found ‘a’ solution not ‘the’ solution and this is really a poor show by HP, the so-called Nr. Friday, February 4, 8: It seems Authentec has released a new version of its own software TrueSuite , but they don’t provide a link for a download. I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected. Can anybody give me the link to download the appropriate drivers? Pick the Version V2.

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Check below guide how to do it this is not standard uninstallation process:.

Monday, August 22, 3: Thursday, October 29, 8: If I can’t find anything useful, I will try desczrgar own solution again, it’s just a lot of time to restart the computer so many times: Post back your details.

Saturday, November 7, 1: By continuing to browse this site, you agree to this use. Pick the Version V2.

Note that your submission may not appear immediately on our site. Yes, hardware support included is better than Vista, and Vista was better than XP, etc, but it’s only because the drivers for third party products have been supplied TO Microsoft! The posting of advertisements, profanity, or personal attacks is prohibited.


After updating motherboard drivers everything worked fine. Office Office Exchange Server.

This worked out well for me. Windows 7 IT Pro. Thank You for Submitting Your Review,! So what more you gonna do??? Go to Biometric Devices to turn on the reader for Windows logon, fingwrprint enrol your fingerprints. I can’t find it. So unless and until all those firms get their tech support act together, these types of forums will be the lifeline for stranded users.


I would guess you would also gain access to the download link if you created a user account at Authentec to be able to logon for more site access. After installing W7 on authentec inc. Information on how to install both softwares you inc.aws2501a find in below guides:. I figured out a very tricky solution: Microsoft does not, and never has, provided solutions for third party products.

Don’t inc.aew2501a about you but my laptop is just 2 years old and for them not to provide support for Win 7 is just beyond belief. Marked as answer by RolandoRamirez Tuesday, October 27, 2: Please submit your review for AuthenTec Inc. Then tell HP exactly how you feel since they are responsivle for the hardware they sell!


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HP Support ic.aes2501a be the best place to contact. You might also mention the UPEK has already done this. Like I said, I’m just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer.

Message 5 of 6.

AuthenTec AES2501B (EntréPad)

Proposed as answer by Jim Var Thursday, January 13, 2: Recently a newer OS update to Windows 7 32bit professional made this device unusable again!

Click here to review our site terms of use. There may be a patch or something to counteract a bad installation.